Frequently asked questions

  • How does the ordering process work?
    Proceed to our order page, filling it out completely, and submit it to us. We will ask you for as much details about your request as possible, because only this way can we find the most suitable writer for your project. Once the order is submitted, please proceed with payment. Once the payment is received, your writer immediately begins working on your project. The number of days to your deadline begins from the time your payment is received. Please remember this when indicating the number of days we have to complete the order. You will have a personal account on our system, and your finished product will be delivered to your account before midnight on the deadline day.
  • Can I turn in any example I purchase from you?
    If you like one or more of our free essay samples, you must use these samples honestly. This means that you cannot turn these works in as your own. You can,, however, use them as guides as you create your own similar work, and you certainly may use the same resources as those in the sample provided you obtain those resources and review them. You can always order a customized, original work from us, and that product becomes your sole property.
  • How can I be certain you are legitimate? has been in business for twelve years. During this time, we have created thousands of works for students all over the English-speaking world, and have remained in business because our customers return again and again! Our teams of writers, researchers, and editors are true professionals who follow the customer’s specifications and produce completely original works. The other factor that sets us apart from other services is our guarantee to do our best for your satisfaction. Within 48 hours of receiving your final product, you may request any revision you wish, and these will be completed with no additional charge. Please note this option is only available if your initial requirements have not been changed. Moreover, your work is scanned for plagiarism, and that report is supplied to you free of charge (upon request). You will be hard pressed to find another service that offers these guarantees! As an additional guarantee, you have the right to request a writer with a specific degree, and we certainly will follow your request. Check our order page for all further details. If the refund is needed, you can claim it within 14 days of the final copy of the paper delivery.
  • What details should I include in my order?
    Aside from the usual details of length/word count, topic, formatting, you have the opportunity to provide a number of other details. You may specify the number of resources, specific resources to be used, and any other details that you believe are important in the production of your order. If you have any questions regarding your specifications, please contact our customer support center.
  • How can you claim to be the best writing service?
    We offer quality service, and guarantee that no other service offers. You receive a fully customized work, written only after you order it by a degreed expert in your topic. Your work will be according to your deadline, resources will be cited correctly, you may request a number of free revisions, and we guarantee that it will be non-plagiarized. We know we are the best service because our customers continue to return for more products!
  • How are you different from other writing services?
    We are the industry leader – the first to offer truly original and customized writing works for our customers. We were the first to employ professionals whose credentials are thoroughly checked, the first to provide non-plagiarism guarantees, and the first to allow a revision at no cost. Most of the web-based services are complete scams, offering plagiarized pre-written works, often even not based on your topic. A few other services have attempted to copy our policies and guarantees, but they are simply not “there” yet.
  • If my topic is unique and complex, can you still complete it?
    We have completed many papers, theses and dissertations, which have been difficult and complex. Before we take your money, however, we make certain that we have a suitable writer. We will let you know ASAP if we are experiencing such a problem. Sometimes, it is a good idea to speak with a customer service professional about unique and/or complicated projects. Give us a call!
  • I have made my payment but there is a notification on extra payment needed.
    Double check your email for any receipt and send it to our agents. Ensure that you check your Trash and Spam folders. In case you have not got it, check your bank statement so as to ensure that you were charged in the first place. Moreover, you can forward the screenshot of your bank statement to our Financial Department that would track down your payment. If you have had neither a receipt nor a charge concerning your bank statement, then your payment has failed to go through and thus, you should use another browser, device, payment processing company, or card.
  • Will my piece of writing be ready on the date due?
    Yes, as our company fully guarantees timely delivery of all pieces of writing ordered at our site. While placing your order, you should choose the most suitable deadline to your task and our experts will handle it within the timeframe set.
  • Is it possible to discuss the price at your site?
    The prices set by our professional and reasonable company are fixed, but you may always refer to our LiveChat and negotiate your specific request concerning the price for your piece of writing with our supportive agents. Moreover, we have a unique discount program for both new and returning customers at our site. Each customer can get a certain discount coupon in case he or she has placed their orders at our company.
  • If I have any questions or concerns, how can I communicate with my assigned expert?
    In case there any questions or concerns, additional comments or requests, you can always freely communicate with our experts utilizing the messaging system from your personal account. Moreover, you can also call our customer support agents by means of LiveChat or our toll-free telephone numbers in case of any urgencies or clarifications.