How We Deal with Privacy and Confidentiality
Our company appreciates the time you have dedicated to browsing our website and services. Thank you. Keeping the personal information our customers provide safe and secure is something our administrators take seriously, so every possible step has been put in place to protect data from being misused or lost. The information provided below is designed to help you understand the types of data we collect and what we do with it.
To ensure good cooperation, there is certain information we need to collect about our customers and visitors to our company’s website.
This information is collected by our web server and includes:
- What time visitors access our site
- What web browser they are using, and
- What operating system they are using.
The nature of this information means there is no risk of disclosing a customer’s identity. Indeed, its sole purpose is to tweak and customize the content and information on our site and to generally improve the layout and presentation of this information. It is against our policy to sell, distribute, or share the information we collect in this manner.
In order to improve website navigation and make it more user-friendly, we use “cookies.” This mechanism additionally enables us to collect useful statistics about how frequently our site is accessed, who visits, and so on.
The Gathering of Personal Data
It is common practice for us to ask customers for their names, phone numbers and email addresses in order for them to be able to use our company’s services.
The details described above are requested when a customer is registering on our website. We only use personal information for the purpose of completing orders, e.g., if we need some clarification. For instance, a customer may have neglected to include important materials relating to their order or a writer may want them to approve some aspect of a project such as a topic. It is strongly recommended, therefore, that you provide valid contact information to enable us to get any clarification we need to provide you with good quality writing services. No one other than our employees will have access to your personal data, and we promise never to publish, sell, disclose or share this data with any other parties.
Transaction Processing (Online)
Our company uses only the most secure and trustworthy systems for processing payments and ones that do not allow billing data to be disclosed. Members of our Finance team routinely contact customers to verify their identities. The reason for doing this is to prevent Internet fraud.
Users of our writing service may correct, remove or change any information in their profile pages. Changes can be requested by contacting our customer services personnel.